Applications built with the Remedy® Action Request System™ (ARS) client/server workflow engine are wonderful online transaction processing (OLTP) environments. When it comes to getting meaningful information back out of ARS environments, the users and application designers get a bit befuddled on what is available to them; what’s right for their organization.
For Immediate Release
Monday, June 17, 2002 – Cogniza announces the release of UFLTimeZone for Crystal Reports. UFLTimeZone for Crystal Reports provides date and time zone conversion functions that give new options when using Crystal Reports with Remedy’s Action Request (AR) System. To understand the value of this new product, some background on Remedy is appropriate.